‘Stop being nice, please. Start being authoritative’, Fiona Smith, The Australian Financial Review, 24/05/11
"If you want to get anything done, you have to be liked. But being liked is not enough. This is a trap many people fall into: they crave the approval of others and so they are nice to everybody.
They back down in arguments, let others go first, try to make everyone in the room happy and they smile, smile, smile - sometimes until rictus sets in.
But being so absolutely lovely does not work if you want to be authoritative, says corporate coach Lois Frankel ..."
This article references the work of AHRI National Convention keynote speaker Lois Frankel. Frankel presented a keynote address this week for almost 1,300 delegates at the national convention in Sydney.
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* The Australian Financial Review does not publish its articles online.
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